Privacy Policy

Last Updated: 2026.04.09

This Privacy Policy explains how Japonés a Fondo (“we”, “us”, “our”, or the “Company”) collects, uses, stores, and protects the personal data of users (“you”, “your”, or the “User”) on our website https://japonafondo.com (the “Website”).

By using our Website to search, book, or pay for tours, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Website.

1. Information We Collect

To provide you with high-quality tour booking services, we collect the following categories of data:

  • Contact Information: Name, surname, email address, phone number.
  • Booking Details (Identification Data): Date of birth, gender, nationality, passport or ID card details (series, number, expiration date, issuing authority) — this data is strictly necessary for issuing airline tickets, hotel reservations, and travel insurance.
  • Payment Information: Details required to process payments (Note: We do not store your full credit card details; all transactions are processed through secure payment gateways such as [Payment Gateway Name, e.g., Stripe, PayPal]).
  • Technical Information: IP address, browser type, device type, operating system, search history on our Website, and cookies.

2. How We Use Your Data

We use your personal data for the following purposes:

  1. Booking Execution: To share necessary information with tour operators, airlines, hotels, and insurance companies to fulfill your reservation.
  2. Communication: To send booking confirmations, itineraries, vouchers, and notifications regarding flight or tour changes.
  3. Customer Support: To process your inquiries, requests, or complaints.
  4. Marketing (with your consent): To send you information about new tours, promotions, discounts, and special offers.
  5. Service Improvement: To analyze user behavior on the Website and improve its functionality.
  6. Legal Obligations: To comply with applicable laws and international passenger transport regulations.

3. Data Sharing with Third Parties

Due to the nature of the travel business, we are obligated to share your data with third parties to organize your trip. We may share your data with:

  • Travel Service Providers: Tour operators, airlines, hotels, transfer companies, and insurance agencies. They receive only the information strictly necessary to provide the requested service.
  • Financial Institutions: Payment systems and banks to process your payments.
  • Government Authorities: Customs, border control, or law enforcement agencies, strictly as required by law or for border crossing security requirements.

We never sell your personal data to advertising agencies or other third parties.

4. Data Protection and Retention

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure.

  • Our Website uses SSL/TLS encryption for secure data transmission.
  • Access to your personal data is restricted to Company employees who need it to perform their job duties.

Your data is retained for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws (e.g., for tax and accounting purposes).

5. Cookies

We use cookies to enhance your experience on our Website, remember your tour search preferences, and collect analytical data. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, without cookies, some features of the Website may not function properly.

6. Your Rights

Subject to applicable data protection laws (including the GDPR if you are an EU resident), you have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate or incomplete data.
  • Request the deletion of your data (the “right to be forgotten”) when it is no longer needed.
  • Withdraw your consent for marketing communications at any time (e.g., by clicking “Unsubscribe” in our emails).
  • Lodge a complaint with a data protection supervisory authority.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: